Refund policy

Returns & Refunds

We accept returns for unworn clothing items with original tags attached and original packaging intact.

Return requests must be submitted within 7 days of delivery. Approved items must be shipped back within 7 days after the return request is accepted to qualify for a refund.

For orders shipped in multiple packages, the return window begins once the final package has been delivered.

Items returned without meeting these conditions may be subject to a 20% restocking fee or may not qualify for a refund.

Shipping and handling fees are non-refundable.

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Please allow 5–7 business days after the returned item is received for processing.

For all return requests, please contact:
support.hermuse@gmail.com